Management of information systems

Information systems are an essential component of the corporate operational structure and require management aligned with the Group’s strategic objectives. The efficiency and effectiveness of the Group’s activities could be jeopardised by IT solutions that fail to meet the firm’s needs, especially in the current phase of reorganisation of the operating model, based on a more integrated management of the business, changes to IT tools that are out of line with users’ needs or inefficient systems management.

In addition, any non-availability or interruption of IT services, data loss or damage, could impair the Group’s operations.

To mitigate this risk, IT policies are drawn up with regard to our change management activities, the Group has a Governance system based on best practice and follows properly structured and monitored processes for infrastructure and IT application management.